Insurance and Safety
Insurance and Safety with Surrey Movers
When you choose Surrey Movers, you are trusting a fully insured removal company that takes safety as seriously as you do. From the moment we arrive at your property to the final box being unloaded, every stage of your move is supported by comprehensive insurance cover, strict health and safety procedures, and a professionally trained team.
Fully Insured Removal Company
Surrey Movers operates as a fully insured removal company, providing protection for both your belongings and the people involved in your move. Our insurance arrangements are designed to give you confidence that, in the unlikely event of damage or an incident, you are not left facing unnecessary costs or uncertainty.
Before every move, our team confirms the details of your service so that the appropriate level of cover is in place. We handle your possessions with great care, but we also understand the importance of having a robust safety net in case something goes wrong.
Public Liability Insurance
Public liability insurance is a crucial part of our protection package. This cover is designed to protect you and members of the public if an accident occurs during your move that causes property damage or injury.
Whether we are moving items through communal hallways, operating on a busy street, or working in your home or business premises, our public liability insurance provides reassurance that any accidental damage or injury will be managed professionally and responsibly. This forms an essential part of our commitment to operating as a responsible and compliant removal company.
Goods in Transit and Handling Care
Alongside public liability insurance, we maintain cover for goods in transit to protect your belongings while they are being moved from one property to another. From loading onto our vehicles to unloading at your destination, your items are handled according to strict procedures that reduce the risk of damage.
Our crews use appropriate equipment such as removal blankets, straps, and trolleys to secure and support your possessions. Fragile and high value items are packed with additional care, following agreed instructions and using suitable protective materials wherever required.
Staff Training and Competence
Safety starts with the people carrying out your move. All Surrey Movers staff receive structured training before working independently on jobs. This includes manual handling techniques, secure lifting practices, correct use of equipment, and awareness of safe working limits.
New team members are supervised by experienced crew leaders until they demonstrate full competence. Ongoing refresher training is provided so that our staff remain up to date with best practice and any changes to health and safety guidance. By focusing on knowledge and skill, we reduce the likelihood of accidents, injuries, and damage to your property.
Personal Protective Equipment PPE
Our teams are equipped with appropriate personal protective equipment to keep themselves and those around them safe. Depending on the job, this may include safety footwear, gloves, hi visibility clothing, and other protective gear suitable for the specific environment.
The use of PPE helps prevent common injuries such as slips, trips, falls, and cuts, especially when moving heavy or bulky items. It also ensures our staff are clearly visible when working near roads, in car parks, or in shared access areas. All PPE is regularly checked and replaced when needed, so it continues to offer reliable protection.
Risk Assessment Process
Every move has its own set of challenges, and our risk assessment process is designed to identify and manage them before work begins. For larger or more complex jobs, a pre move survey is carried out so that potential hazards can be identified in advance.
We consider factors such as access routes, staircases, parking restrictions, fragile surfaces, and any unusual or heavy items that may require special handling. On the day of the move, the team carries out a dynamic on site risk assessment, checking for new or changing conditions, such as wet floors, loose carpets, or obstacles.
Where necessary, we adjust our method of work to control risks. This may involve using extra staff, employing lifting equipment, protecting floors and walls, or altering the route used to move items. Our goal is always to complete your move efficiently, without compromising on safety.
Safe Working Practices in Your Home or Business
Respect for your property is at the heart of our safety procedures. We carefully plan how to move furniture and boxes to avoid damage to doors, walls, and flooring. Protective coverings can be used where appropriate, particularly in high traffic areas or on sensitive surfaces.
Our teams maintain clear walkways, avoid overloading stairwells, and coordinate movements so that everyone knows what is happening at each stage. This organised approach helps to minimise disruption and prevents unnecessary risks while we work in and around your home or business.
Your Peace of Mind
Choosing Surrey Movers means choosing a removal company that takes insurance and safety seriously. With comprehensive cover, trained staff, appropriate PPE, and a structured risk assessment process, we aim to provide not only a smooth move, but a safe one.
If you would like more details about our insurance arrangements or safety procedures for a specific type of move, our team will be happy to explain how we keep you, your belongings, and our staff protected throughout the process.
